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| Remote Assistance |
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| 1. |
After open the Remote Assistance , put your friend's TV2TEL ID in the "TV2TEL ID" text box or select one of your friends from the right side list. |
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| 2. TV2TEL provides two modes for users. |
| Mode One: Watch only: by selecting this mode, your friend can synchronously view you operate local computer on he/she screen. |
| Mode two: Watch and Help: by selecting this mode, you can let your friend help you operate your computer to solve problems. |
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| 3. |
After selecting the mode, click the "Ok" button, and then you can conduct communications. Link status in the right below will remind you when you are connected. |
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| 4. When the your friend receives the query, just accept and they can start using. |
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| After acceptance, the friend can view / assume control of the requesting side's desktop. |
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